Welcome to Habisolo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Habisolo, you consent to the data practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
1.1 Personal Information
- Full name, email address, phone number, and date of birth.
- Government-issued identification for verification purposes.
- Payment details (processed through secure payment gateways).
- Profile picture and bio (optional).
1.2 Usage Data
- IP address and browser type.
- Device information (operating system, device type).
- Pages visited, time spent on pages, and interactions with the platform.
1.3 Location Data
- Approximate location based on IP address.
- Precise location (if you enable location services on your device).
1.4 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance user experience, analyze trends, and manage the platform.
2. How We Use Your Information
We use your data to:
- Provide and maintain our services.
- Verify user identity and prevent fraud.
- Process transactions and send related notifications.
- Improve user experience and platform functionality.
- Communicate updates, promotions, and relevant information.
- Ensure compliance with legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Hosts and Guests: Limited profile information to facilitate bookings.
- Service Providers: Third-party vendors who assist with payment processing, identity verification, and customer support.
- Legal Authorities: If required by law, court order, or regulatory request.
- Business Transfers: In case of a merger, acquisition, or sale of company assets.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you delete your account, some data may still be retained for legal or fraud prevention purposes.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information.
- Secure authentication mechanisms.
- Regular security audits and vulnerability assessments.
Despite these measures, no system is entirely secure. Please notify us immediately if you suspect any security breach.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request removal of your personal data (subject to legal obligations).
- Objection: Opt out of certain data processing activities.
- Portability: Receive your data in a structured, commonly used format.
To exercise any of these rights, contact us at privacy@habisolo.com.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
8. Children's Privacy
Habisolo is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we discover that we have collected such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Privacy
privacy@habisolo.comSupport
support@habisolo.com
By using Habisolo, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.